Frequently Asked Questions
- Do I have to be home during fence construction?
- Does lumber have normal and expected features?
- Does Summit Fence North find property pins and put the fence on the property line?
- Does Summit Fence North locate the underground utilities or do I do that?
- Does Summit Fence North notify the neighbors that the fence is being replaced and when?
- Does the crew trim the bushes or tree limbs that crowd the fence line?
- How can I found out how much a new fence will cost?
- How can I tell if my fence posts need to be replaced?
- If the neighbors are sharing the cost of the fence, who collects from them?
- Is it normal to have various shades of color in the boards?
- What about trellises, water hose reels, electrical outlets, swimming pool controls, etc. that are attached to my current fence?
- Will the fence be touching the ground?
- What kind of lumber is best for wooden fences?
- What is the scheduling process?
Do I have to be home during fence construction?
Feel free to follow your normal daily routine during the installation of your fence. The majority of the fences we build are done with no one home. Our crews are trustworthy and are proficient fence builders. We prohibit them from deviating from their written instructions unless authorized to do so by a representative of the company. All of your communication should go back through the sales person. Save your vacation time for something better than to watch us work.
Does lumber have normal and expected features?
There are three main natural characteristics of wood you may notice:
- Checking: This is a small crack that can occur in the boards, rails, or posts, and is not to be considered defective.
- Shrinking: All wood can be expected to shrink. Most common fence boards may shrink ½ inch each. Shrinking is not a defect.
- Warpage: This is a natural process of wood. It is impossible to tell which piece of lumber may warp. Warpage is not a defect.
Does Summit Fence North find property pins and put the fence on the property line?
This is the most common question we are asked. We do not locate property pins. We will install your new fence where the old fence was located, unless specifically instructed by you to move the fence to a different location. If you are concerned about the property pins, you will need to have a survey done.
Does Summit Fence North locate the underground utilities or do I do that?
You are responsible for informing us about private utilities. Examples of these are a propane gas pipe from your tank to your house; gas lights in your yard; gas grills; underground lawn sprinklers; and swimming pool lines. If you have any of these lines, please let us know well ahead of your fence installation. We will inform the public utilities and have these lines marked.
Does Summit Fence North notify the neighbors that the fence is being replaced and when?
You should communicate with your neighbors. Our communications will be directly with you, our customer.
Does the crew trim the bushes or tree limbs that crowd the fence line?
You are asked to trim the bushes and tree limbs so that we can build your fence without obstructions. Our crews are experts at fences, not landscaping; we trim using the whack and hack method. We need about 3 feet of access to the fence area and a clear line to install your fence.
How can I found out how much a new fence will cost?
We will be happy to visit your home or business to determine an estimated price for your fence project. We can tell you the cost including labor, supplies and taxes. We provide pricing by the job, not the foot. If you want to split the cost of the fence with neighbors, we can tell you how much each side of the fence will cost.
How can I tell if my fence posts need to be replaced?
Wooden posts that appear strong and sturdy above ground may be rotten and need to be replaced. If you probe a post with an ice pick 3 or 4 inches below the ground and the pick goes in easily, the post needs to be replaced. Wooden fences usually last about 10 years.
If the neighbors are sharing the cost of the fence, who collects from them?
You do. Our agreement is with you for the total amount on the contract.
Is it normal to have various shades of color in the boards?
Yes, lumber is a natural product that varies in growing conditions and vigor. These natural conditions produce various shades of color you will see in the wood and are not defects.
What about trellises, water hose reels, electrical outlets, swimming pool controls, etc. that are attached to my current fence?
Your decorations or non-fence items will be your responsibility for removal and reattachment. We are not licensed to perform electrical or pool equipment related work and ask that you handle the removal and installation of these types of items.
Will the fence be touching the ground?
You will notice that most fences are installed to average about 1 inch above grade. This is to allow natural water drainage and to hold the fence off the ground. The Houston area is flat, but it is not level and many times the fence (especially noticeable with baseboards) touches the ground in places and is considerably off the ground in other places. This is normal for the yards in our area.
What kind of lumber is best for wooden fences?
At Summit Fence we recommend cedar for wooden fences. Other wood tends to warp and twist with the heat and humidity in southeast Texas, while cedar weathers to a beautiful, natural shade and retains its original shape and strength.
What is the scheduling process?
Your fencing project will be placed on our scheduling board in chronological order upon receipt of your initial deposit and availability of materials. Weather conditions are uncontrollable variables that may affect scheduling.